Returns & Exchanges
At Vita, we want your home to be a sanctuary of comfort, which is why we offer a 30-day window for returns on all eligible home goods. If your purchase isn't the perfect fit for your space, we are here to help you find a solution that brings you peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.