Frequently Asked Questions
Everything you need to know about bringing Vita into your home.
What materials are used in Vita furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, organic textiles, and non-toxic finishes to ensure your home remains a healthy environment.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. For larger furniture items, our white-glove delivery service will contact you within 48 hours of purchase to schedule a convenient setup time.
Do you offer a warranty on your products?
Yes, all Vita home goods come with a comprehensive 2-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus a flat-rate return shipping fee.
Can I track my delivery in real-time?
Once your order ships, you will receive a confirmation email with a tracking link. For large furniture deliveries, you will receive a live tracking link on the day of arrival.
Do you offer assembly services?
Many of our items are designed for easy assembly. However, for a small additional fee, you can select 'Professional Assembly' at checkout for any large furniture pieces.